[tomashubelbauer]

Do you go to restaurants expecting to pay only the total cost of ingredients for your meal? Fastmail provides an excellent service and if anything I feel as though I underpay for what I'm getting. I'm happy to know they have a healthy margin to pay their developers from and improve the product.

[eznzt]

I expect to pay a reasonable price. Being overcharged by 90% is not reasonable.

[marcinzm]

Restaurants charge 4-5x the cost of ingredients. So I take it you never eat out?

[eznzt]

I have worked in one and no they don't. Most restaurants barely break even by the end of the month once you factor in all costs (like employees, rent...), which I did in the example of fastmail.

[marcinzm]

You said marginal cost which is not all costs. Marginal cost is equivalent to ingredients and does not include fixed costs which likely make up the majority fo their expenses.