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by john_cogs 1973 days ago
Thanks. I will share this, too.

Edit - we share why we prioritize annual pricing over monthly in our handbook: https://about.gitlab.com/handbook/ceo/pricing/#annual-pricin...

4 comments

Many of these points come back to "it's easier or cheaper for gitlab this way" which isn't a great way to convince a customer. Some of which seem to actually be "due to our inability to onboard, manage and retain customers in an automated hands off way it's cheaper or easier this way" which is a terrible way to convince customers.
Do you pay google yearly upfront for hosting?
None of these is convincing, mostly because "its better for Gitlab".

I don't care. I want what's better for our company.

And right now, that is not paying for GitLab.

It sucks because I am an evangelist for GitLab, but I'm fighting a losing battle and we will be switching paid Github over free GitLab because of things like this.

Monthly is huge for our SaaS subscriptions. We usually go yearly later.