[koheripbal]

I run a small company, and offer local business financial services.

A few years ago, I setup my Google My Business listing for my retail location.

Late last year I was trying to do a GSUITE account data export. It requires you to setup 2FA and I couldn't get it to work - so I asked our MSP to help since they help with other stuff. They had better luck, but multiple switching of the 2FA options and recovery emails/phone numbers caused an automatic suspension on the admin account.

I was able to quickly unlock the account with another admin account, but the suspension cascaded to Google My Business, which remains suspended because GSUITE support only support their core apps.

As you can imagine, my appeal went unresponded, and here we are, months later, with no business listing, and literally no ability to contact anyone that can help.

I wonder how many other businesses have stories like this.