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by gomox 1972 days ago
My experience validates this. Here's what I need:

* have a few incoming, simple IVRs in different languages (with local numbers via FlyNumber) a la "press 1 for sales, press 2 for support, or wait for an operator".

* route these calls to the appropriate people (either with a ring group or any other workable option that allows people to get a call on their phone)

What's the correct service for this? RingCentral wants to bill me for named seats, which seems absurd to me when we get ~20 calls a week.

1 comments

amazon connect is more or less pay as you go (you need to pay a fixed price for the reserved inbound number)