[idnag_kcuf]

I used to think that. But from my experiences, their customer service is crap, and I had a bunch of downtime on their VPS offering with no compensation offered.

I've stayed away from them since then. Not a very impressive company, and I'm not too surprised they're failing to deal effectively with this DDoS.

[_vufv]

Gandi is a domain registrar first and in that respect they're lightyears ahead of the competition. They don't do shady stuff of squatting on your domain searches etc.

If you choose to use a value added service like VPS, you should expect subpar experience. You can go to any cloud provider and find a service for which you're going to have a worse experience than you had with Gandi VPS.

[idnag_kcuf]

No I shouldn't expect a subpar experience, and that's why I no longer use Gandi.

Claiming not to do shady things with user data is the minimum I expect from a domain registrar. Fortunately, Gandi aren't unique in that respect.

Gandi came highly recommended to me, so I was quite disappointed by the reality.

[dennis_jeeves]

So who in your opinion is _clearly_ better than Gandi?

[vntok]

OVH, DigitalOcean, Hetzner, AWS... everyone else is much better performance and stability wise.

[ascorbic]

AWS uses Gandi for domains

[vntok]

Gandi is not awful for managing domains (although they had issues with DNS management for years) but Gandi is a no-no-everything-constantly-on-fire for everything else, notably VPS and networking stacks

[djeiasbsbo]

Try njalla, a privacy focused domain provider. It was founded by Peter Sunde, one of the original creators of The Pirate Bay. You can pay with crypto currencies and they even have a .onion domain of their website, so you can reach them over Tor.

[tga]

Njalla is not a domain registrar.

They buy the domain themselves, and let you pay with Dogecoins -- possibly a good deal for the next Pirate Bay, but not what I would use for general domain registration. There is a good chance one day they will go down and take your (their!) domain with them.

From their website:

---

We're not actually a domain name registration service, we're a customer to these.

[...]

When you buy a domain in our system, we're actually purchasing it for ourselves. We will be the actual owners of the domain.

[dannyw]

Yep, this is like going to IKEA to buy kitchen knives.

[idnag_kcuf]

If I bought what turned out to be blunt or broken kitchen knives from IKEA, and they refused to accept a return and offer a refund, I wouldn't shop there again either.

[manuel_w]

> They don't do shady stuff of squatting on your domain searches etc.

According to other HN users, they do: https://news.ycombinator.com/item?id=22002534

[88]

I would add that their dreadful customer service extends to domains as well.

In my experience having to engage after a technical issue on their side, they were rude, argumentative, and totally unhelpful.

If you value your domains I would register them literally anywhere else.