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by chongli 1984 days ago
It’s interesting how Reddit‘s failure to effectively monetize and cut their most important users in on the action, the way YouTube and Twitch have done, seems to have led to a grey market. This hurts Reddit (obviously, since they’re cut out of the market) but it also hurts users due to a lack of transparency. This exposes users to all kinds of astroturfing, shilling, and other misinformation.

In a way, it’s quite similar to the issue of Amazon product reviews. Amazon tried to push off a core cost centre from their business onto the backs of volunteers. Now the system is totally corrupted by manufacturers and their paid shills.

1 comments

>Amazon tried to push off a core cost centre from their business

This is absolutely not true.

Customer reviews were conceived of as a barrier to entry that could not be trivially recreated by competitors. They were also conceived (naively, as it turned out) as inherently more trustworthy than anything created by company editorial/review staff.

There was never any question of "well, we could do reviews ourselves, but ... nah, let the customer do it". The goal was to harness a subtle kind of network effort to do both of (1) improve the usefulness of the site for users (2) create barriers to entry.

[ EDIT; s/others/users/ ] (#2 amzn employee)