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by AlchemistCamp 1981 days ago
Agreed, I've lost both a Gmail account and a YT account to Google's "acceptable bug rate" coupled with nearly fully automated support.

In both cases, the problem arose not from my behavior but from their merging, splitting and changing their product offerings. As dependent as I am on Google personally, I couldn't in good conscience tie a business to their whims if there were any reasonable alternative.

In terms of search and video as marketing channels, they've pretty much got a monopoly. In cloud services, there's more choice.