[williamstein]

I've been using GCP since 2014 to run cocalc.com, and at some points in the past people have used it to launch attacks or mine bitcoin (we make that much more difficult now). Google did temporarily block or suspend our resources, but the experience was nothing like "nobody to call, nothing to do". Instead, Google contacts you immediately, and you message back and forth with real people who have the power to instantly fix things. In any case, in my experience the reality of being a GCP customer is not the same as the fear, uncertainty and doubt that you have.

[skrebbel]

That's great to hear, thanks!

It still appalls me how it's the norm these days for providers to first suspend service, and then ask questions (to the point that you describe it as a positive experience in an HN comment). But I think most big providers do that, ie it's not unique to GCP. And your experience is way better than my impression of Google (incl their paid services) so great to hear.