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by AdamSC1 1988 days ago
As the person who just read through feedback today, I can assure you that each piece of feedback sent is received, read and logged by real humans who care and more importantly deeply appreciate the fact that users take time to send feedback :)
2 comments

Foremost, thank you for your service! I really, really want DDG to be successful and I'm glad to know the feedback doesn't /dev/null. If I might be so bold as to suggest that hiding the "Send Feedback" in the bottom right is a very opaque location for what is arguably a vital interaction DDG has with its users.

While I have an insider: I see a lot of mentions in the threads about folks who use "!g" or "!sp" -- are those counted as votes of suboptimal DDG results? I could see it going either way: it's a bad metric for those users who just default to doing it, but it's a good metric for searches that end in the frustration of a series of bad DDG results

Could you consider making a list of common feedback items that already have resolutions? I imagine it would make a popular HN submission in addition to a useful FAQ.