[santoshalper]

I'm a long time user and when people talk about the UX (many, not just you), I am always puzzled. What UX are you speaking of? For me, Dropbox is just a folder on my hard drive with no real UX to speak of. It's the ultimate "gets out of my way and just works". Are you talking about the web site?

[cfeduke]

There's a challenging to use UI that has become part of the installation process on recent updates. Most of the time it tries to advertise to me that I need to use Dropbox Paper rather than making it easy to copy/manage folders from external sources. (I need to do a bit more than just manage files/folders, like handle external shares, so I have to use the UI they provide for doing this.)

[remir]

Dropbox tried to branch out into the "collaboration space" with their Paper feature/product and since then, the web UI has got worse.

[jarek83]

I use only their online app and it's where their UX got much worse recently.