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by ballenf
1987 days ago
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I think the issue is one of the consumer's intent: are you buying a phone with a bunch of extra capabilities or a microphone hooked to a data center around the world? And that explicit decision is what is jarring to people who value privacy. Of course they both have microphones hooked to data centers, but the Alexas/Echos are almost worthless without the microphone enabled. Many people I know have turned off listening for trigger words on their phone. That being said, I have a HomePod that I have to manually press the touch button on top for it to listen. I use it for music, an occasional family conference call and occasional for generic assistant stuff like weather. I tried a Google Home but couldn't get it configured in that mode -- listen on physical touch only (that was 3-4 years ago). And doubly couldn't get it setup without deep integration into a google account. The HomePod complains occasionally that it can't answer because it hasn't been personalized to an account, but is otherwise totally fine operating without access to my every inner thought (web/location history, etc.). I'm just as concerned about every modern car essentially being a microphone hooked to a datacenter on wheels. And new TVs. And a few refrigerators and kids toys. And light switches. At least phones (well iPhones -- haven't used the last few Android versions) are easy to setup without listening enabled. And on iPhones it's opt-in during the setup process (the Siri checkbox is default on, but you are prompted to decide with no other confusing decisions on the screen at the same time). |
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What's the difference? You trust it not to listen without the button press, I trust it to not listen without the wake word. To think that the distinction is meaningful is wishful thinking.