Hacker News new | ask | show | jobs
by nonsince 1988 days ago
I lost my password, access to my email address and all information that could have been used to identify me like my paypal account. This was somewhere around 2017. It took 2 emails to get them to transfer my account to my new email address and reset my password.
1 comments

Did they ask for much to verify it was yours? Given what you said, I guess not?
Here's my experience with recovering a Steam account. Some time before I lost access to my Steam account, I bought Portal 2 for the PS3 which included an activation code to get the PC version on steam for free. When I asked Steam support to help me regain access, they asked me to write a specific thing on the flyer with the activation code, scan it and send that in to verify It's my account. After that they helped me recover the account.
That actually seems like a pretty reasonable solution, in your particular case.