[bird_monster]

You've just wrapped a very specific definition of "Operational support" into a very vague term.

From another post in this thread: If you want to deploy distributed stream processing like Apache Kafka, but do not want to roll it yourself, you can use a tool like AWS Kinesis or Azure Event Hubs.

You still need "Operational Support" to manage EH/Kinesis, but generally it's closer to the type of "Operational Support" that can be provided by a general backend software engineer, as opposed to a DevOps/Infrastructure-specific dev. By using a Cloud (Managed) service, you're removing the need to manage:

* Uptime management * Scaling * Custom-multi-AZ

And probably a lot more. Sure, you've still have to actually handle events appropriately, but you have to do that either way.