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by forgingahead
1991 days ago
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It's all farcical, but it's pervasive because of the lawyers I guess. Even a supposedly design-first-consumer-friendly company like Apple has walls of tiny text to scroll through. If only Terms of Services could be upgraded to: 1. A simple, plain English/local language explanation in bullet points of what the software will be doing. Like how you would explain it to your parents. 2. A link to the legalese, so that covers the legal requirements? If I recall correctly, Stripe is one company whereby the Terms of Service tries to explain things to you clearly. That's certainly a start, but this would be an interesting thing to improve on and solve. Maybe a GPT-2/GPT-3 application? Tell me simply what this block of text means? |
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The company that actively misled consumers about the EU wide minimum two year warranty, sold it separately as extended warranty and finally placed the court mandated correction on its home page just a bit out of sight.
If so called "consumer friendly" companies had to write a honest guide to social interactions it would start of with a chapter on the benefits of rape and pillaging.