[S53Vflnr4n]

Have to keep in mind that WhatsApp's customer base is not the western world, but mainly growing economies like India and African countries. WhatsApp recently rolled out Payments feature in India. In fact WhatsApp for Business is pretty good for SME to conduct business in India. Some of the shops that I went to India has paperless receipts and digital payments thru WhatsApp and UPI. They ask your WhatsApp number by default and sends you the receipt on WhatsApp. I find that very convenient as a customer. The horse has left the barn. Good luck asking people to switch to Signal or Telegram there. Switching to others will only help in making a political statement but wont help in mass adoption at least in those countries.

[paride5745]

WhatsApp is basically a given in Europe, they want to become like WeChat in China but for outside the Chinese firewall.

[sgt]

I know for example that in Norway you will encounter tons of people who have never even heard of WhatsApp. They just use iMessage as most people there have iPhones and I bet some people just think of it as an SMS (just happens to work much better).

[toper-centage]

That's not really true where I live nor where I'm from. So I will guess it's not a given everywhere in Europe.