[unabst]

I just changed my insurance to LA Care. The doctor they gave me was with UCLA medical. I called and they said they did not and never have accepted LA Care. I called LA Care. The lady said, "I really wish their clinics stopped doing that." She called the UCLA clinic with me on the line and sorted it out. I was then left to give them the rest of my info... At the last step when they asked for my ID, they insisted it was too short and that they couldn't run my insurance. I called LA Care. They said that's the only number and it's not too short. My appointment is tomorrow.

The common voice of a receptionist that's been denying patients all day. They're trained to not help you. To think this is the system that's responsible for keeping us all alive.

[Folcon]

Sorry, for those of us not in the know, what is it about La Care that provokes this response?

[unabst]

UCLA and Cedars-Sinai are both world class providers, but take little to no insurance available on Covered California. LA Care is a rare "public option" run by LA county. When I switched from Oscar to LA Care this year, I did so because both UCLA and Cedars showed up as "in network" for LA Care. And when they assigned a UCLA clinic physican down the street as our primary, I was pleasantly surprised to say the least. But I knew not to celebrate prematurely, and I was right. LA Care did pull through, and our appointment this morning went great. I'm still holding my breath until I see the bill and it's not wrong.

I checked the LA Care provider directory yesterday, and there were no Cedars doctors. I can only assume there's something up with that.

I had Blue Cross a few years ago, and I still have PTSD from the three way call between them and Covered California where their rep flat out contradicted an email they had sent me, even after I read it out word for word. She was also trained to not help me. This training is ass-backwards.

[Folcon]

Thanks for the additional info =)...