[hinkley]

If you don’t already know at least four things that are being worked on, nobody is “working on it”.

We do rotations, two shifts. I spend at least two days a month working on alert prevention or faster recovery. So does my whole team. If anything big happens, I’ll spend four to six days (I tend to volunteer for resiliency work. My standards are higher, and I can actually talk about human factors instead of staring blankly or blamecasting).

So while other things are being “worked on” I can almost always name three of concrete ones we’ve done recently.