| > on-call isn’t compensated with the rationale that it’s part of your engineering duties This is twofold; namely your team and management should be aware that you aren't available for normal work capacity when you're on call. > theoretically, you should not be exercising or driving if you’re on This is not possibly sustainable; Your company needs to have someone else available, a backup in case one person misses an alert, someones for at least the other 2 shifts, and someone that can cover while driving, eating, exercising, or using facilities. Your company is just lying to itself if it believes it has any coverage. > In a gambit to prioritize uptime over engineer time, we have more alarms, tighter tolerances, and a larger operation that generates more tail problems. Good for users, but not so good for us. This sounds like the crux of the problem. Your company has prioritized rapid fixes over sustainable engineering. The bandaid may be repeatable, but that doesn't make it sustainable with growth. The most simple solution, is that for every amount of time spent on call 2x as much time should be spent in resolving any tech debt that leads to such a situation. > IMO compensation or extra time off would be ideal I think that you should negotiate this based solely on the fact that you can no longer sleep. Aka, you should take off days for every night you work |