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by uhtred 1991 days ago
Companies should have permanent support teams that work shifts, and all they do is support work. That way people who are happy to do shift work (i.e. work nights sometimes) and get paid more for the trouble can do that, and regular engineers can not have the stress of having to be on-call. I think it's absolutely ridiculous that I have to be willing to get woken up at 3am and work on something, and then do a day at work the next day.