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by genmud 1991 days ago
Also, with tech companies... growth is such a huge part of valuation and business plan that they will focus on acquiring new customers rather than retaining existing ones. If you are growing 5-10% quarter over quarter, loosing the 2.5% isn't really going to hurt that bad. It also is easy to explain churn if you have a breach, the board will go "oh, that makes sense" and move on.