(And if you're saying that according to the legal blah blah blah of the SLA that this isn't technically "down", then there might as well not be an SLA.)
> And if you're saying that according to the legal blah blah blah of the SLA that this isn't technically "down", then there might as well not be an SLA.
I am because Ive had these exact conversations with cloud hosted providers/products. Never once have we been refunded according to the SLA in our contracts. Never really down (according to legal).
I am because Ive had these exact conversations with cloud hosted providers/products. Never once have we been refunded according to the SLA in our contracts. Never really down (according to legal).