[oarsinsync]

> If you're willing to pay extra money in order to get your desired food while you're busy doing your own work, isn't it reasonable to get mad at the restaurant and the app for handling the food poorly?

Depends. If the restaurant doesn’t offer delivery, and some third party is charging you to perform delivery services for you, why is the restaurant at fault?

Invariably, the restaurant gets the blame for the failed delivery experience, regardless of whether or not they’re responsible.

As the snickers advert correctly notes: you’re not you when you’re hungry. Reason and rational thought are difficult when blood sugar is low.