[catwind7]

> When tech debt sand gets in the software delivery gears, the allure of vendors increases

Well put. Could not have said this better myself. I've experienced situations where the tech debt sand is a consequence of fairly unique business and internal system constraints. The allure of vendors did increase and the company did eventually research vendors, but nothing addressed our snowflake use cases perfectly.

I don't think that's necessarily a positive reflection on our product though. If anything, the lesson I take from that is to build your business processes and teams to reduce as much accidental complexity as possible.