[cptskippy]

> This looks more like T1 support made a call that T2 reversed. Not unusual.

It's not unusual and that's the problem. The process is a huge distraction to the developers and produces a great deal of undue stress if T2 is just going to override it.

Perhaps T1 should not have the authority to remove, ban, etc. They can approve all day long but rejections are escalated to T2, at which point T1 must justify the escalation and perhaps allow the developers to respond if T2 finds the escalation warranted.

Even if this Amphetamine App were found to violate ToS and need to be removed or modified, there was no urgency. It wasn't driving droves of people to Meth addiction.

[LASR]

Yes, but how are we accounting for the cases where T1 already makes the right call?

The reality is that we don’t hear about it unless if we have a situation like this.

So I’m not sure how we can draw any conclusions re: Apple vs Indie devs and the whole Goliath vs David aspect of this.

[cptskippy]

That's why T1 would write a justification of a request for ban to T2. They would provide an argument to T2 and T2 would review it.

Banning shouldn't be the unilateral decision of a single individual. We've had our App updates rejected numerous times for arbitrary reasons that were approved without change when resubmitted because we got a different reviewer.

[pwinnski]

Your frame of reference is the number of times a T1 made a bad call.

Apple's frame of reference is the number of times a T1 made any call.

So let's say they've made hundreds of bad calls. Is that out of thousands of decisions, or millions? Or tens of millions?

If tens of thousands of apps are banned, but only hundreds are banned incorrectly, that doesn't suggest the same thing as if a large percentage of bans are later reversed.

[cptskippy]

It's not about the number of decisions they've made, it's specifically about decisions to ban Apps that were already approved to the store.

How many Apps are banned after having been approved? I would certainly hope they haven't had to ban thousands, millions or tens of millions of Apps after they had approved them to the store. That would speak to a very big problem with the initial review process that admits an App into the store.

[pwinnski]

I wouldn't be surprised if it were tens of thousands.

Clever scammers play a long game, and at Apple's scale, they deal with a lot of them.