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by stale2002 1990 days ago
Let this be a lesson to all those people who were in the previous thread, trying to claim that this developer should just give an and rename their app, instead of starting a media incident.

The media blitz worked. Giving up would be bad advice. Making social media posts, that go viral, fixed the problem.

1 comments

That advice was valid 99.9999% of the time prior to this outcome.

Now it's valid 99.99985% of the time.

No, it is really not valid. If you are able to successfully cause a large amount of PR damage to a company, then it is one of the most effective ways to get them to change their mind on something.

PR damage is a big deal, and companies back down all the time, in situations like this, where they don't actually lose much by backing down.

Maybe a couple won't back from some system wide policy, that is some large initiative of the company.

But, if we are talking about a situation where some rando, singular app or user or whatever, gets blocked/banned/whatever, due to an ambiguous policy, likely made by a singular low level moderation employee? Yeah, absolutely a company could be willing to back down from such an insignificant decision, if the alternative is suffering bad PR.