[jmull]

Well, it's ambiguous whether the social media action was needed or helpful.

It sounds like this was resolved through the appeals process and may have had the same outcome regardless.

Unlike some other controversial cases, this one did seem like a basic misunderstanding on Apple's part (specifically the reviewer/reviewers), and not a tricky judgement call.

The social media probably didn't hurt though, because the OP was professional and persuasive.