It seriously makes you wonder whether they even use it internally, because not acknowledging or fixing those issues while pretending you have a fast system doesn't make sense.
a) the public facing jira.atlassian.com is Server/DC instance - but this instance is only used for customer/outside world facing tickets (I think)
b) internally for our own development we use a few (several?) cloud instances -> but I can only speak to those I interact with (Conf Cloud and Jira Cloud primarily).
I used to work on Jira and it frustrates me seeing people say we don't dogfood our products when internally we do everything on a staging instance. jira.atlassian.com is not something developers use, and is a public facing instance.
Yep, and from a demo of YouTrack (from JetBrains), I got the opposite impression: it’s streamlined just the way a developer would want, keyboard shortcuts and all.