[lostdog]

Dear Esteemed Colleague at Atlassian,

I also use Confluence and JIRA regularly, and can confirm that they are the slowest most terrible software that I use on a regular basis. Every single page load and transition is slow and terrible.

Asking "which one is the highest priority" is like asking which body part I'd least prefer you amputate. The answer is: please don't amputate any of them.

It's as if I asked you to dig out a hole for pouring foundation for a house. The answer to "which shovelfull of dirt has the highest priority" is all of them. Just start shoveling. It's not done until you've dug the entire hole.

It's like the exterminator asking which specific cockroach is bothering me the most. (It's Andy. Andy the cockroach is the most annoying one, so please deal with her first).

What I, and many many other commenters, are trying to tell you is that the entire product is slow and terrible (not your fault. I'm guessing you're new and just trying to improve things, and I hope you succeed!). If it were a building, I'd call it a teardown. If it were a car, I'd call it totaled.

It doesn't matter what page or interaction you start with. Just start shoveling.

[confluence_perf]

Hi lostdog,

Thanks for the understanding! Indeed I haven't been at Atlassian that long, but that's not a good excuse: it's my problem to own.

I appreciate the reinforcement of "fix everything", and I assure you we're trying our best to do so. As a PM it is my natural instinct (and literal job) to prioritize, so I'm always looking for more details to do so.

I can understand that my request for details can imply that I'm either not listening or not believing the feedback, but that is not the case -> I do understand everything is slow and needs fixing.

[throw_jirauser]

This is a throwaway since I use Jira/Confluence at work and am not authorized to officially speak on their behalf.

We are actively looking for other solutions outside of Atlassian, specifically because the demands to switch to your cloud offerings. We simply do not trust your cloud.

We also have a higher compliance requirement, since we can have potential snippets of production data. Our Jira/Confluence systems are highly isolated inside a high compliance solution. We can verify and prove that these machines do not leak.

The Atlassian cloud is completely unacceptable in every way possible. And going from $1200ish year to $20000 per year with data center is laughably horrendous - for the same exact features.

Unless Atlassian changes its direction, your software is that of the walking dead. We have a absolute hard timelimit of 2024, but in reality, 2022. We'd like to still use it and pay you appropriately, but we're not about to compromise our data security handling procedures so you can funnel more people into a cloud service... And judging by the comments here, is pretty damn terrible.

[Noumenon72]

Same, government contractor can't use cloud Confluence, and the performance is so much worse, why would you? On-prem is so snappy it's comparable to using Word. I evaluated cloud for my previous company in 2018 and performance was the dealbreaker.