[alsetmusic]

I have experienced exactly this.

I worked for a company who is highly covered in tech news. The most popular stories and themes knew almost nothing about the reality of we were doing. Maybe one in five voices was correct. It was totally disheartening to the point that I completely stopped reading any related topic. Way off base.

To this day, I am frustrated by misinformation about the work we did. The internet (and general knowledge) is not intelligent.

[prox]

To counterpoint, what did you or the company do to set things straight?

[alsetmusic]

We spent months that were planned for developing new features ripping out features that didn't perform well enough.

The intent was good: bring the new shiny to people with older hardware. The result was poor: people with older hardware thought we were deliberately slowing them down.

[prox]

I understand. Relationship management is a tough nut to crack. I know few companies who tick all the boxes. Discord is usually great with its splash screen what they are doing at the moment.