[ccwilson10]

I honestly wish it was that simple for us but convincing management is a fairly sales-driven approach and our marketing model is heavily self-serve. We do have a product called Jira Align that's targeted closer to what you're describing. I'd attribute more of the spread to the concept of "Jira is the defacto" fwiw.

Chuckled at convincing managers to track less data. Internally we subscribe to a "less is more" approach and try to limit required fields as much as possible. I bet we feel more willing to contact Jira admins to make changes, though, since we own the product itself.

Concur that migrating away from Jira is tough and probably helps keep people in the ecosystem. I haven't met anyone at Atlassian, though, who ever wanted that to be the reason why people stay. I think Jira can be awesome when it's set up well but some stakeholders can get a bit, uh, heavy-handed when deciding on "the process".