[alexgartrell]

I think the reality is that a manager’s job is alignment. Sometimes that is resetting the expectations of the organization, and sometimes that is redirecting the team or team members. Realigning without pissing people off is what leadership is.

Managers who only ever “interface” or act as a “shit umbrella” end up screwing the team over in the long run.

Your surgeon metaphor only stands up in a situation where 100+ Surgeons are operating on the same person.