[masa331]

No this is not the thing. My SaaS don't send anything. It works with data it synchronizes from one other source only. Now the customers can decide what part of the data to synchronize and it's possible to have everything turned off. Then without the data they really can't do anything with it. And these 28 customer have everything turned off.

[ternarybash]

Oh wow, yeah that's nothing like my situation.......I wouldn't email em'. They probably will cancel after, haha.