[Wookai]

That's pretty weird, thanks for reporting this! I work at Google in the Maps org, I reported your bug internally and will update this once I have a resolution.

In the future, if you encounter a similar situation, consider reporting it (https://support.google.com/maps/answer/6194894). Any user feedback is greatly appreciated!

[andybak]

I'd be happy to report routing problems to Open Street Maps or similar. I'm happy to contribute to open data.

Actually I would also have been happy to report it to Google a few years back but I have to say our relationship seems to have turned adversarial in the interim and I'm fairly sure it wasn't my doing.

[throwaway09223]

Hey, thanks! Usually I use the in app reporting, but the thing about maps in particular is often when there's a problem I'm either driving or at my destination and need to go. In this case, I saw the story and then recalled the earlier issue. I figure talking about problems on HN has a very high probability of getting the attention of someone who can fix them ;)

[Wookai]

Yeah, that's a pretty common problem. I'm sure they are actively working on making sending feedback easier :). In the meantime, your technique worked! The issue is now fixed!

[throwaway09223]

Excellent, glad to hear it!

[diogenescynic]

Why does Google not have these links accessible somewhere? It seems like you shouldn’t have to hunt through old forums to find the appropriate contact.... why can a Trillion dollar company not make this more easily discoverable?

[mav3rick]

It's in the app as well -

"Tap Suggest an edit or Report a problem."

[diogenescynic]

Tried that... you get a generic response and then no one ever follows up. Someone took over several of my email accounts and created a fake YouTube channel and Adwords/Adsense/Google ads account. Every time I reach out, they ignore and never get back to me. Pretty frustrating that Google is essentially enabling criminals and ignoring the victims.