[fareesh]

Regarding Staingate - I checked with a few of them and they said they didn't know anything about it. I got puzzled expressions when I mentioned it.

Furthermore, one of them knew about it and quietly advised me not to do it because it is an extremely harsh and clumsy with scraping of glue and other such steps involved, some of which may inadvertently cause other damage, and so they recommended I just deal with it and upgrade eventually but they were happy to attempt it.

So my choices were to either live with the stains or risk the replacement based on what I was told. I use it with the stains till this day.

[irab]

Yeah you got some really terrible service, I live in India too and they just replaced my screen assembly (not just the panel).

Same experience with butterfly keyboard servicing on my current MBP. Obviously these flaws shouldn't exist in the first place but they treated me well.