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by ryandrake
2005 days ago
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OP's story and the article's author are kind of missing the point. These are both simple stories of a vendor failing to meet a [presumably] written requirement: The customer, or regulator, required X, and vendor decided instead to provide Y, and then were dumbfounded when that was deemed unacceptable. OP's vendor went farther, offering Z instead, and the customer again reminded them that X was required. It doesn't really matter if there are better alternatives than X. Those alternatives are not part of the requirement. Whether Y=X-1 or Z=X+1 is irrelevant. Customer requires X, you provide X or they'll find another software vendor. |
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