[randcraw]

I think the goal of all technology is not only to reduce cost (replace humans) but to improve the job they do — make them faster, stronger, smarter. IMO the enhancement part of the tech evolution equation has been much underconsidered.

Any time a tool evolves, it changes not only how a task is done but also why. In the case of implementing a business process, the revision process is best served by reconsidering why what is done now and taking the opportunity to evolve the old role into making a richer contribution that introduces a new and improved path through the problem space.

That's IA, and IMO, it's the Great White Hope that AI might yet lead to a future world that engages humans more rather than the default dystopia where we're all redundant and irrelevant.