| Hi, Scott: THANK YOU! Great feedback. Here's some background information: 1. I agree, MyBankSux is soo childish and I'd NEVER seek investment for something called MyBankSux. We created the domain for testing, and didn't want to tarnish SpotCred.com while we were building the concept. We'll move it to MyBankComplaint.com 2. Complaint based site: Have you seen
http://Gri.pe? or
http://Amplicate.com? or
http://twitter.com/#!/Bofa_Help ? 3. The website is a front for the Mobile app we've envisioned. The concept is to simplify customer service, rather than complaints only. The concept is one whereby you open the app, you select the store, and you submit (no message is needed) a request for company to contact you. Have you heard of the "UnHappy" initiative in India? http://bit.ly/e7LYmg 4. How do we make money? Advertisements are not needed. We can monetize by:
4.a. Charging companies to integrate with their existing CRM or Social_CRM
systems. We have a one user, very rough portal for free access.
4.b. Providing "Voice of Customer" analytics http://bit.ly/iFN7Le
4.c. White-label and license - Your companies customer service app I agree, we need to kill MyBankSux. 100% Given the information above, should we kill the concept? Thanks, Scott! |