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by 02thoeva 2006 days ago
Run a business here, oh and we use Baremetrics too. To be 100% clear we never want to call you or Brian.

Listen to your customers here.

If there are people that want a call, offer the option, but please don't force it. And don't do sneaky updates to your terms which make this a requirement.

2 comments

Just wanna chip in that we're also Baremetrics customers and that we also don't wanna call you.

usiegj00, don't make the mistake of assuming that most commenters here are just junior JavaScript programming trolling on a forum. Half your customers are reading this thread today.

> And don't do sneaky updates to your terms which make this a requirement.

Hmmm, doesn't a terms update require the customers to re-agree to the terms? So if they made the update to terms about requiring a call, and never requested customers re-agree to the terms, then technically the customer doesn't have to follow said terms, correct? The old terms are still in play, or the account must be canceled.

Loophole?