[intended]

Moderation is a mash up of several roles- I expect it to expand over time. One of those roles IS slapping baddies.

You are on the forum so long you figure out who is a repeat offender and who are the coordinates groups

[dsr_]

I moderate one fairly active and one very in-active discussion groups.

The actual work is very similar, only varying in quantity.

On both groups, there are regulars, regulars with known triggers, casuals who might become regulars, and flamers. The regulars with specific triggers can be progressively discouraged.

The flamers must be stopped hard, or else they dominate conversation for days or weeks, making everyone else unhappy. You can give them a second chance, but not a third.