[sfblah]

No interest in wading into the specifics of these topics obviously. But, it occurs to me that deciding which topics are troll topics and which ones aren’t confers a lot of power.

I have actually seen people banned from communities when coming armed with pretty detailed data and thorough argumentation. I wonder if there’s a principled way to separate low-effort trolls from those simply willing to argue the unpopular side of a controversial topic.

[croon]

I don't moderate anything anymore, but I generally have an n strikes policy when debating with someone.

If I spend [not insignificant amount of time/mental energy] with you just to disprove something inane, and you do that to me n times, I won't argue with you anymore, even if the n+1th time happens to not be completely baseless. At that point it's either explicitly on purpose, or implicitly linked with a bias that makes them susceptible to bullshit that confirms said bias.

I don't know if there's any ab initio way of knowing if someone's spouting nonsense on purpose or not, so character patterns are hard to scale. But that's why moderation online is harder and faster than in real life, because you don't have a 1on1 interaction in the same way. It's up to netizens to behave and think before speaking.

[lordCarbonFiber]

You have to always remember it comes down to scale. The fact that making the claims is always less work than debunking them already has the balance of power way off into the claimant end. So anyone moderating anything is going to turn to heuristics; you can see which topics tend to attract people acting in bad faith and at the very least have extra standards on. I'll go back to trans people since Ive personally got the most experience debunking bigotry in that arena, what are the odds that some random user on an unrelated forum has independently researched something that's going to completely flip established science on its head? It's fairly low, and allowing argument just creates a false debate. To use examples I would hope get everyone on board, think flat earthers. There's no version of that discussion that doesn't end with "here are all the data suggesting a round earth + things you can literally do yourself with a bit of math and a car" vs "that's just what the <insert boogieman that's a thin metaphor for marginalized group> want you to think". Since you know how it ends, just ban it to start.

Hell you can see the consequences of not holding a firm line on these sorts of things in this thread. There are people literally "just asking questions" about "men in women's sports" as an example of the "terrible reddit censorship"; as if it's not transparently obvious what they're doing.

So you have to ask yourself, even if you could reliably id anyone who wanted to argue in good faith (i'd argue this is considerably harder than you'd think though that's more of a gut feeling /shrug), if their goals are "convince the world that <race, gender, nationality, sexuality> is causing harm" what is the value of giving that a platform even if you're willing to expend the emotional energy to debunk it (over and over and over and over because even if you have some kind of metric, your users don't and if allowed someone always feeds the trolls).

[mistermann]

There is a principled way I'd think, but very few minds remain anymore that haven't been corrupted by incompatible heuristics.