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by mulmen
2008 days ago
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We required MAC registration but you also had to auth with 802.1x to get an IP so we knew who was doing what and when. MAC registration came in handy several times for locating stolen laptops and phones. I think there may have been an exception for devices that couldn't auth but it could have been a different vlan and probably port. We also had adaptive password expiration and complexity policies based on length. If you used a passphrase (~15+ characters) you could use dictionary words but if it was under that you couldn’t and had to include a number and symbol too. Passphrases had like a 90 or 180 day expiration. Passwords were I think 30? You set them in the same text box and the rules were based on your entry. I think the lockouts had a timer with an exponential increase. You'd get like five or ten tries before you'd have to start waiting minutes for the next attempt. Not sure if there was a hard lockout option. Phone support was daytime hours in the main office, all times when labs were open (some labs were 24 hour) and email support was 24/7. 24/7 lab monitors worked the ticket queues as well. It was a great department actually. Lots of great work being done to make things easier for students. Relied heavily on students to operate the department and gave a lot of people careers. Back in the 90s a student wrote a ticket management app in Perl. The university hired him and he was still in the department writing code 20 years later when I was there. One of the techs I worked with was hired by the law school to handle their IT. I got several jobs including my first out of school through people I met and worked with there. |
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