[netrus]

Not a very convincing post. I do not think the first review violates the highlighted policy, and I feel very uneasy with the disclosure of the songs played by the second, non-anonymized reviewer. Are you sure this person consented to you sharing her logs? Or is it fair game, because she had the audacity not to like your product after 8 minutes? Will you also challenge requests for refunds by pointing out that your customers did not try hard enough to like it?

Vine might have been a bad choice for you, but I am not sure I dislike it from an Amazon-customer perspective, and your post does not make me want to try your product (will you share my musical preferences if I do?).

[fivedogit]

Is "susie" not anonymized enough for you? I blacked out her email address. There's no picture.

[netrus]

No? Susie has written 598 reviews. I think it is quite possible that

1) people within the "Amazon reviewing community" know her (by her online identity, and maybe also her offline identity)

2) friends/family recognize her profile, maybe because she has sent links to articles she reviewed, or because she shared an Amazon wishlist ...

3) it is possible to get her personal identity from information disclosed in her almost 600 reviews (maybe including pictures?).

Of course you did not share super critical information, and of course you did not write the billing address next to it. But it worries me that you choose to disclose any personal information at all for no good reason. Feels like a violation of trust.

[andy_ppp]

You seem to be blaming other people for things, maybe learn to swallow your ego and take criticism better. Certainly with this comment and your blogpost you are not taking feedback well, instead blaming the people giving it. Stewart Lee as a joke often blames his audience for not understanding the genius of his comedy, this seems similar except it’s not funny.

[fivedogit]

I have made dozens of improvements to Thingamagig based on valid user feedback.

On the first, am I supposed to improve based on something the user's kids said without trying the product?

On the second, what exactly did she complain about aside from "hardware improvements"? I'll make the changes. But what are they, exactly?

[andy_ppp]

Building startups and finding product market fit is really hard, I suggest that if you’re this annoyed at such a small issue you’re going become very annoyed at all the failures you need to have to make something people want. I would love to know about what you are building though...

[fivedogit]

Early reviews are critical to a product's trajectory. Of course I'm going to get upset about Vine giving my free guitar product to non-guitarists who turn around and leave poor reviews. It's absurd.

What do you want to know about the product? This is the best primer: https://www.youtube.com/watch?v=9haR4CCeh9o

[andy_ppp]

Wow that’s so cool, I was thinking about something similar for piano midi, seems pretty sad that the best piano sounds are reserved for more expensive pianos. I agree about initial reviews being difficult to deal with. Maybe this is the wrong route and you need to work with the biggest electric guitar YouTubers first? If you get them onside you’re golden I’d say. Good luck!