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by anuragsoni 2011 days ago
I've been using Fastmail [1] for around five years now. I've been pretty happy with their service and I use it with my own domain name. I find the pricing to be reasonable, and their webmail interface is really fast, and I've found their spam detection to be really good.

[1] https://www.fastmail.com/

17 comments

Fastmail's web UI is incredibly good. I've also been using it for several years on my custom domain and have zero complaints.

The migration process was pretty painless. I did a one time import of my historical mail from gmail and then set up an autoforwarder --> specific fastmail folder that I look at from time to time and either unsubscribe from whatever sent an email there or update the address as appropriate.

Cosigned. I just leave a tab open, don't need an app except for my phone, and I've never been anything but satisfied with the experience. Since 2011, according to my archives.
Agreed. Their UI is the fastest web app I've ever used, bar none.
Also a Fastmail user with my own domain. Reliability has been excellent, their web-app is great, and their documentation is very helpful. I've never had to contact support (in over five years), so can't comment on that. Two minor complaints: (1) their spam detection is good, but not Gmail good; and (2) their file storage has a 50MB per-file limit, even though the total cap is 10GB. I have a small personal site hosted with them. I'd like to zip all my personal files and store them with Fastmail, but I can't because the file size limit is too low.
> I'd like to zip all my personal files and store them with Fastmail, but I can't because the file size limit is too low.

You could split the zip archive into smaller sized volumes, e.g. 45MB, and store those, assuming it's something you don't access too often.

Came here to say this. Fastmail is rock-solid, well-priced, and has basically every feature I find important for business or personal email. Been with them for years and never regretted it!
I'll add my 2 cents here and say I also love Fastmail. Everytime I contact support with a question or suggestions they respond in a day or two and with a real, live person. I've never had an outage that I've personnally noticed in 4 years, not that there haven't been any but I haven't noticed them at least. I also host my DNS with them so i can get email on all my domains and it works well, no automation API but the web UI is easy enough i don't need that for my tiny sites.
I started using Fastmail around a year ago.

Great web and Android apps, simple and fast. I contacted their support once and wasn't disappointed.

No issues at all until last week: they lost an incoming email (which was actually spam, as they could share with me the subject and sender info) due to a bug during an upgrade on their side. They credited my account with US $5 as apology.

I recently switched to Fastmail from a paid Google Workspace (née GSuite) account. Switching was super easy because of the way they keep the accounts in sync.

One thing that hasn’t been a problem but which causes me a little anxiety is that with GSuite I felt I had basically infinite storage; I sorta wish Fastmail had a tier that was a “you don’t ever have to worry about storage space” type thing. Maybe I’m worrying for nothing and I’ll never even get close to their limits.

I've been on Fastmail for several years since migrating off of Gmail. There are some UX papercuts in their web/mobile apps, but they're more than sufficient for day-to-day use. That's the big draw for me; I'm not happy with any of the desktop IMAP clients, so <whoever>+Thunderbird is off the table for me. Fastmail does a good enough job of offering what I liked from Gmail that I'm happy to use them.
Could you tell me if you’re using your own domain if you can route all emails to your domain to one inbox? I’ve been grandfathered into a free GApps account and use my own domain thru there. I’ve started signing up for services using a unique email address per domain. So hn@my.domain, reddit@my.domain, etc. I’d love to move to something non-google. But I can’t lose that functionality at this point :)
I do the exact same thing on fastmail and it works seamlessly -- I pretty much use domain@my-address.com for every site I sign up for.

The only trick is you do have to configure configure the addresses if you want to send (not receive) mail from $recipient@your-domain.com.

I use the standard plan.

Thanks! I’ll probably migrate here soon then!
Another vote for Fastmail here. They do IMAP right, so you can use just about any third party client without gaps in functionality or odd quirks (unlike gmail), and their webmail is light and snappy. They're also behind JMAP[1], which I think has a fair shot at eventually replacing IMAP.

[1] https://jmap.io/

I will also say that fastmail is super cheap if you buy 3 years at once. Like $3 a month
The Fastmail web interface currently hijacks the clipboard and "helpfully" appends the URL to your clipboard anytime you copy text from a link. It's absolutely maddening.

Aside from that, I have no complaints about their service.

Nothing of value to add to this convo but I de-googlified 2 years ago and chose fastmail since it's cheap and extremely easy to convert to. I've also had 0 complaints.
I've been using premium Fastmail for a month now and brand new account is getting spam. Even coincidentally now I tried creating a rule to block this so we'll see.
I've been a happy user of Fastmail for over 2 years (and will continue to be), but their spam/scam detection has been worse than Gmail.
Do they have an equivalent to Google's auto filtering into primary/updates/promotions/forums?
No
Shame. I do find that feature very useful.
+1 on Fastmail. Been using it for years, supper happy with them.
I've been on Fastmail the same amount of time. tl;dr: I encourage you to switch.

One of the be things about fastmail is they've been rolling out noticeable improvements to their web apps over the last 2 years.

I'd say the downsides, at this point, are the labels model for emails is slightly different than gmail. If you've decided you really like how labels work, Fastmail's don't work quite the same. And their contacts app isn't good. Though given the pace of improvements elsewhere, I suspect they're working on a fully-featured contacts app.