[fma]

> video conferencing is one of the most challenging software products to deliver

The smartest software engineers are in FAAGM, or so I've been told?

> Second, F, A, A, G, and M do provide rock solid video conferencing.

If they have solid products, then how did a no name company beat them?

FWIW I'll have to disagree with you on 'solid products'. My wife runs a learning center that went virtual. I evaluated very product that came up on Google search. It was a tight choice between Zoom and Skype, but chose Skype because I felt a big name would have better service. Microsoft kept locking our accounts and doing other shenanigans. Bit the bullet, paid for Zoom and no problems.

[spoonjim]

A no name company beat them because they provide video conferencing to support their other businesses (except M). Apple hands out free FaceTime to move Apple devices, they don’t care about the video conferencing market itself.

Also, the Microsoft competitor isn’t Skype, it’s Teams.

[webmaven]

> Also, the Microsoft competitor isn’t Skype, it’s Teams.

How so?

[kube-system]

> Microsoft kept locking our accounts and doing other shenanigans.

And Zoom had a few headlines about incidents where they probably should have locked some accounts but didn't.

Security is a tradeoff with usability. Zoom slid the slider all the way to the right at first.