[extension]

I didn't see this issue addressed in that blog post. It comes down to some very simple questions:

1. Can Dropbox access user files? (already answered, yes)

2. Did you ever claim otherwise?

3. If so, why? And how will you appease any users that were misled? If not, where is the flaw in this complaint and various others?

The kind of vague PR-speak in that blog post will only irritate this crowd and drag the whole thing out. IMHO, the fastest way to make this go away is to take a firm position and state it clearly. And if you don't want to do that then it's probably best to say nothing at all.