[snowwrestler]

Google has also redesigned their UIs several times over the same period of time.

I think a lot of big-product UI complaints come down to: different people want different things.

The more popular a product is, the more people the company has to satisfy. It’s just simple math that as a product grows, so does the chance that some vocal people will disagree with how it evolves.

I can’t think of a mass-market software product with a UI that everyone loves. You can find UI complaints about any of them—including Facebook and Google.