[marcosdumay]

> you can't just revamp the UX for a product used by billions of users without some pretty serious blowback

Somehow, that doesn't stop companies from breaking they UX, only from fixing it.

Most of the Google software started with good usability (gmail, drive, search, maps). It got horrendous by changing.

[vibrolax]

They started with good usability, because that was a primary goal before financial considerations became more important.