Hacker News new | ask | show | jobs
by justkez 2006 days ago
Unless I'm misunderstanding something, they are going to have an immense SLA claim issue. 99.9% SLA on Workspace services, so any business paying for Google for Business (now known as Workspace) is going to have a credit claim (assuming the outage is longer than 43m 49s which feels like it will be).

Edit: As I comment it looks like things are coming back! Timing or what...

3 comments

57 minutes for full Gmail restoration according to https://www.google.com/appsstatus#hl=en-GB&v=issue&sid=1&iid...
Looks like the outage was very close to that duration. Over what time period is that?
0.1% of a year is 8h45m. Or did you mean 99.99% SLA?
99.9% but calculated on a monthly basis