|
|
|
|
|
|
by gonzo41
2014 days ago
|
|
|
It just creates a record. Doesn't have to be enforceable. but it means the person doing support becomes accountable for the things they've said. Chances are there's telephony recordings of your call. So you could escalate looking to hear those recordings. Emails' just easier in this regard. |
|
|