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by throwawaybutwhy
2021 days ago
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You don't need the data. Hire UX experts, set up focus groups, dogfood your team, read bug reports from your users. Anything else is an invasion of their privacy and a sign of disrespect for the customer. There are exceptions, though. If you can improve safety of your product by in-depth analysis (cf. FADEC [0]), and the customer is on board (no pun intended), go for it. [0] https://en.wikipedia.org/wiki/FADEC |
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